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PENERAPAN SERVICE OF EXCELLENT DI UNIT PELAYANAN NASABAH BANK PEMBANGUNAN DAERAH SAMARINDA KALIMANTAN TIMUR
HASTUTI BEDDU (2007) | Tugas Akhir | Sastra Inggris , Sastra Inggris
Bagikan
Ringkasan
The final report shows the description of the writer’s job-training activities in
Bank Pembangunan Daerah East Kalimantan. The tittle of this report is “The
application of Service of Excellent in customer service unit at Bank Pembangunan
Daerah East Kalimantan”. In this report, the writer describes the application of
Service of Excellent in details.
In the job-training, the writer was assigned as a customer service. The writer
worked as an assistant who carried out the work relating to the customer services
and communicate with the customers. In practices, the writer is directly related to the
all services in customer services unit.
Based on the finding, the excellent and qualified service to the customers is one
of the main keys in the success of Bank Pembangunan Daerah East Kalimantan.
Therefore, the customer service applies Service of Excellent as a part of services from
BPD Kaltim that directly related to its customers.
Ringkasan Alternatif
The final report shows the description of the writer’s job-training activities in
Bank Pembangunan Daerah East Kalimantan. The tittle of this report is “The
application of Service of Excellent in customer service unit at Bank Pembangunan
Daerah East Kalimantan”. In this report, the writer describes the application of
Service of Excellent in details.
In the job-training, the writer was assigned as a customer service. The writer
worked as an assistant who carried out the work relating to the customer services
and communicate with the customers. In practices, the writer is directly related to the
all services in customer services unit.
Based on the finding, the excellent and qualified service to the customers is one
of the main keys in the success of Bank Pembangunan Daerah East Kalimantan.
Therefore, the customer service applies Service of Excellent as a part of services from
BPD Kaltim that directly related to its customers.